Frequently Asked Questions
Q: How much is delivery?
Standard UK delivery is FREE on orders over £100 and £6.50 for orders below £100.
Q: Can I return my goods?
Yes, we offer a full no quibble returns policy for up to 14 days after you receive your order. All we ask is that you return it to us in its original condition i.e. unused and in the original packaging. The only exception is personalised goods that are made-to-order, these will only be refunded or replaced if they are faulty.
Q: Are you an authorised dealer for RE Ranger glasses?
Yes, we are the main agent for RE Ranger glasses in the UK.
Q: Do you offer personalisation on Croots products?
Yes, we offer FREE personalisation on our range of Croots gun slips and Croots cartridge bags.
Q: Which is the best colour for a lens?
Unfortunately, there is no single answer to this question. Everyone's eyes are different and what suits one person will not suit another. This is why lenses come in a huge array of colours and you may need to experiment before you find the right one for you.
It is also likely that you will need more than one lens to cope with different coloured targets, backgrounds and light conditions.
Q: Should I go for a dark or light lens?
The basic rule is that you should use the lightest lens possible that prevents you from squinting.
When you shoot you want as much light in your eye as possible, this will allow it to focus better helping you to see the target quicker and clearer. However, you do not want too much light as it can cause eye strain and fatigue.
Q: What's the difference between Pilla Outlaw X6 and X7 glasses?
The two glasses are essentially the same, however, Pilla Outlaw X6 lenses are slightly less curved than the X7 and will fit a medium to large head. Pilla Outlaw X7 lenses have a more wraparound style that is more suitable for small to medium heads.
